Thank you for signing up for a Home Protection Plan from Constellation!
Great! Now that you’re enrolled, you can:
Speak with a member of our Customer Care Team by calling 844-823-4663
You will receive your Welcome Package in 2-3 weeks.
Below are answers to common questions from newly enrolled customers.
When does my contract start?
Your contract begins immediately upon enrollment.
What will I receive as confirmation?
You will receive a Welcome Package 2-3 weeks from your enrollment date. Your Welcome Package includes:
- Your membership card
- A welcome letter
- A brochure
- Terms & Conditions
- Appliance stickers
Who do I call when I need service?
Call us 24 hours a day, 7 days a week at 844-823-4663. Or, schedule online.
Is there a limit on the number of service calls I can have in a year?
No, there is no limit on the number of service calls you can have in a year.
Will I be charged a deductible when I have a repair?
No, you will not be charged a deductible for the repairs covered by your Home Protection Plan.
Can I pay with a credit card?
Yes, enroll in our AutoPay service, a simple, safe and secure way to automatically pay your monthly bill.
I have questions about my bill/comments about the service I received/need more information. How do I contact you?
Call us anytime, day or night at 844-823-4663. If you’d prefer an email response, send an email to customerservice@constellationhome.com.
