Recent updates to our systems may have resulted in a pause in payment (for up to three months). You may see the correction (a onetime adjustment) in this current or next billing statement.
Please contact us if you have any questions
- customerservice@constellationhome.com
- 888-243-4663 (Tuesday – Thursday)
Due to higher-than-normal call volumes: We have set up an email address to answer any questions (please include your account number in the email). To speak with a representative, we suggest calling Tuesday through Thursday 8am to 4:30pm to minimize long wait times.
You will receive a confirmation email or your transaction from billpay@paymentus.com. The charges will appear on your credit card statement from Home Services. If you have any questions regarding online bill pay, setting up auto-pay, or making your payment on time, please contact 1-877-474-4427. If you have billing questions please contact our Customer Care Department at 1-844-823-4663.