Heating & Air Conditioning FAQs

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If you’re looking to repair or replace the heating and air conditioning system in your home, you may have questions and come across confusing industry terms. Below are answers some of the most frequently asked heating and air conditioning questions and answers.

Is it important to have my HVAC system inspected annually?

Manufacturers recommend having your heating and air conditioning system inspected annually. An annual efficiency tune-up will help you avoid breakdowns and make sure your system is operating properly.

My HVAC system keeps running. Is this the sign of a problem?

If your HVAC system does not stop running, it could be the sign of an issue and the need for a repair. If it is a really hot or really cold day, it may make sense for your system to run longer than usual. If the problem persists, schedule service and a Constellation Home technician can help you resolve the problem.

My HVAC unit keeps freezing. Why is this happening?

Possible causes of an HVAC unit freezing include overly dirty evaporator coils or being low on refrigerant. If the problem persists, a Constellation Home technician is here to help. Schedule service today.

I am concerned about the air quality in my home. Is there anything I can do to improve it?

Yes. A whole house air purifier can improve your home’s air quality. We offer a variety of whole-house air purifiers. Contact a Constellation Home Comfort Consultant today.

Is it possible to extend the life of my HVAC unit?

To extend the life of your HVAC unit it is important to keep a regular preventative maintenance schedule. An annual inspection can help keep your system operating properly and efficiently. If you would like to avoid unexpected and costly repairs, we offer home service plans. Our plans include an annual inspection, no cost for covered parts and labor, and much more.

How many years does a furnace last?

15 to 20 years is the average life of a furnace. If your furnace is more than 15 years old, it may be time to consider replacing your old system. Newer systems are energy-efficient and can help you save energy and money. Our knowledgeable Comfort Consultants will help you find the right heating and air conditioning system for your home and budget.

How do I know if I need to replace my HVAC system?

This is a very common question. A few indications that you may need to replace your system are:

  • Your home’s energy bills are increasing
  • You notice that some rooms are colder or warmer than others
  • Your furnace is making odd noises

We are here to help. A Constellation Home certified technician can help you determine if your system can be repaired or if you will need a replacement.

My furnace keeps turning off. Is this the sign of a problem?

If your furnace keeps turning off, there may be something wrong. A potential cause of this problem is a dirty air filter. A clean air filter is important for your furnace to operate properly. Another potential cause is that the furnace size is too large for your home. Schedule service and a Constellation Home certified technician can help you quickly identify and resolve the problem.

My furnace is really loud. Why?

Noises from your furnace may indicate the need for a repair. A variety of things can cause your furnace to make odd sounds. Our team of certified technicians can quickly identify and resolve the problem. Schedule service today.

Contact Constellation Home Today

If you have a question about your heating and air conditioning system, give us a call at 888-243-4663. Our team is happy to answer your questions and let you know how to best care for your system – before, during and after your installation or repair.

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Everyone needs to make home improvements from time to time and we are no exception. We are currently upgrading our online service scheduling experience, but you can still schedule service by contacting our Customer Care Center. Call 888.243.HOME to schedule service today.