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Exclusive Smart Service® Customer Benefits

As a Constellation Smart Service customer, you are already enjoying the peace of mind protection from untimely breakdowns of the equipment in your home. When a breakdown occurs, you will receive prompt, professional service from our team of trained and certified technicians and plumbers. But, did you know that as a Smart Service customer, your plan provides you with a variety of special features:

100% of Covered Parts & Labor for any Service Call

When a breakdown occurs to the covered equipment in your home, rest assured that the family budget is protected against costly repair bills. As a Smart Service customer, you will never pay for covered parts or labor for any service call.

10% OFF any Heating & Air Conditioning Full System Replacement

The heating and air conditioning system in your home is the single largest power user in your home. Deciding to replace your old system with a new high efficiency system from Constellation will result in using a lot less energy and saving a lot more money. As a Smart Service customer, you will Save 10% (up to $500), in addition to any advertised offer, on any full heating and air conditioning system replacement.

5% OFF any Water Heater Replacement

Whether you are in need of an emergency water heater replacement, or you are simply seeking a more energy efficient upgrade, Constellation can help you save energy and save money. As a Smart Service customer, you will Save 5% (up to $100), in addition to any advertised offer, on any water heater replacement.

10% OFF any Plumbing Service Call

Whether you need a clogged drain cleared or a faucet repaired, our certified plumbers will complete the job safely and professionally. As a Smart Service customer, you will Save 10% on any plumbing service call.

Annual Inspection of Heating/Air Conditioning Equipment

For Home Comfort Smart Service plans, you will receive an annual inspection of your heating/air conditioning system. An annual inspection will ensure your equipment is performing optimally and will assist in prolonging the life of your equipment.

Priority Service

As a Smart Service customer, you will be given priority treatment over all other non-contract customers. So, whether your heating system breaks down during the coldest day of the year or your water heater just simply stops working, we will ensure your service call is provided prompt, priority service.

Unlimited Service Calls

Regardless of the number of breakdowns to your equipment, you will have continuous protection against costly household repair bills.

24-Hour Emergency Service

Constellation understands that breakdowns occur unexpectedly and often at the most inopportune times. So, when you are in need of emergency service, Constellation is ready.

Notification of Special Constellation Promotions

As a Smart Service customer, you will be notified periodically of special Constellation promotions that provide you an opportunity to take advantage of special offers and exclusive savings.


Complete membership benefits are detailed in the terms and conditions brochure.

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Everyone needs to make home improvements from time to time and we are no exception. We are currently upgrading our online service scheduling experience, but you can still schedule service by contacting our Customer Care Center. Call 888.243.HOME to schedule service today.